Content blocks

Content blocks put your own messages and links on the thank you page: a thank-you banner, a card asking buyers to join your list, answers to common questions, how to reach you, or a QR code for your app. A Banner can also be the one-line announcement bar at the top of the page.

Requires: any Shopify plan except Starter (no Shopify Plus needed), and the Thank you page app block in Shopify’s checkout editor. Thank you page blocks come with the Deals & Rules and Buddy plans, or count as the Free plan’s one customization. See set up thank you page blocks.

Block	What it shows	Can go
Banner	A highlighted message with an optional button	Thank you page, Announcement bar, Header, Under customer information, Under the items, Footer
Text	A heading and text, without a box around them	Thank you page, Header, Under customer information, Under the items, Footer
Card	An image, heading, text and up to two buttons	Thank you page, Header, Under customer information, Under the items, Footer
Image	A full-width image, optionally a link	Thank you page, Header, Under customer information, Under the items, Footer
Quick links	Tiles with icons: track your order, returns, social pages, contact	Thank you page, Header, Under customer information, Under the items, Footer
FAQ	Questions that open to show their answer	Thank you page, Under customer information, Under the items, Footer
Trust badges	Icons with a line each: free returns, secure payment, warranty	Thank you page, Header, Under customer information, Under the items, Footer
Contact info	How to reach you: email, phone, help page and opening hours	Thank you page, Under customer information, Under the items, Footer
QR code	A QR code for your app, a review page, a sign-up form or any link	Thank you page, Under customer information, Under the items, Footer

To add one, click Create customization on the Thank you tab on the Customizations page and choose the block’s card. Then pick Start blank or a template, such as Order questions on the FAQ card. See add a block for every template, and thank you page for placing blocks and conditions.

Links can be a page of your store, such as /pages/contact, or a full address. Links to other websites open in a new tab. Icons come from Shopify’s checkout icons, such as truck, return, lock, star, email and store. In the header and the footer, blocks show without the box around them, so they sit flush with the page.

Banner

Setting	What it does
Heading	Optional heading.
Text	Optional message. Supports bold, links and one paragraph per line.
Color	Info (blue), Success (green), Warning (yellow) or Critical (red).
Button text, Button link	An optional button.
Customers can dismiss it	Adds a close button. Closing it hides the banner on that order’s page; it shows again on their next order.

A banner needs a heading or text. Templates: Welcome back, Pickup instructions, Local delivery note, Manage your subscription and Gift message confirmation.

Announcement bar

Choose Announcement bar under Where it shows to turn a Banner into a one-line message at the top of the page. In Shopify’s checkout editor, add the Thank you page app block to the thank you page’s announcement bar, and click Save.

Setting	What it does
Lead	Shown first, for example “Thank you!”
Message	The rest of the line.
Link text, Link address	An optional link at the end of the line.

The announcement shows as one line of plain text: bold and links in the message aren’t used. Buyers can close it for that order’s page. Shopify shows one announcement per page, so only the first one that matches and isn’t empty shows, by Order. A Discount code can be the announcement too.

Text

Setting	What it does
Heading	Optional heading.
Text	Optional message. Supports bold, strikethrough, links and one paragraph per line.
Alignment	Left, Center or Right.

A text block needs a heading or text. It has no box around it, so it reads like part of the page. Checkout Text blocks you placed on the thank you page before show as text blocks, centered.

Card

Setting	What it does
Image	Optional. Paste an image link; you can copy one from Content → Files in Shopify.
Image description	Alt text for the image.
Heading, Text	The card’s heading and message. Text supports bold, links and one paragraph per line.
Main button text, Main button link	An optional primary button.
Second button text, Second button link	An optional second button beside it.

On wide screens the image sits beside the text; on phones it’s above. Images are cropped to a 4:3 shape. A card needs a heading, text or image. Template: Join our list, shown to buyers who didn’t subscribe to your emails at checkout.

Image

Setting	What it does
Image	Required. Paste an image link; you can copy one from Content → Files in Shopify.
Image description	Alt text, for screen readers.
Shape	As uploaded, Wide banner (3:1), Widescreen (16:9), Classic (4:3) or Square. As uploaded keeps the image’s own shape, up to the full width. Other shapes crop the image to fill.
Link	Optional. Opens when buyers click the image.

The image fills the width of its place.

Quick links

Setting	What it does
Heading	Optional heading above the tiles.
Add link	Add up to 12 links. Each has a Label, a Link, an Icon (or No icon) and an optional Badge, such as “New”.

Links show as tiles, up to three in a row on wide screens. Every link needs a label and a link. Template: Follow us, in the footer.

FAQ

Setting	What it does
Heading	Optional heading, such as “Questions about your order”.
Intro	Optional text above the questions.
Add question	Each entry has a Question and an Answer. Use the arrows to reorder them.

Buyers click a question to open its answer. Answers support bold, links and one paragraph per line. Template: Order questions.

Trust badges

Setting	What it does
Heading	Optional. Leave it empty for badges without a heading.
Add badge	Add up to 6 badges. Each has an Icon, a Title and an optional Text.

Badges sit side by side, up to three in a row on wide screens. Each badge needs a title. Template: Why buyers love us, in the footer.

Contact info

Setting	What it does
Heading, Text	Optional heading and message.
Email	Opens the buyer’s email app.
Phone	Starts a call on phones.
Help page or chat link, Link text	A link to your help page or chat. Without link text, the link shows its address.
Opening hours	For example “Monday to Friday, 9am–5pm”.

The block needs an email, a phone number, a help page or text. Template: Contact us, under the customer information.

QR code

Setting	What it does
Link the QR code opens	Your app, a review page, a sign-up form, or any link. Personal text works here.
Caption	Optional text under the QR code, such as “Scan to download”.
Heading, Text	Optional heading and message beside the code.
Button text	Optional. A button that opens the same link, for buyers who are already on their phone.

Buyers scan the code with their phone’s camera. On wide screens the code sits beside the text; on phones it’s above. The block needs a link. Template: Get our app.

For a QR code of a discount link, use a Discount code block with Show a QR code of the link on.